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New
Features, known
bugs and
tips for individual software products are listed below in each section.
If you encounter a problem, please submit an on-line Problem Report or
call our support number at +1-250-881-4117. If our phones are busy,
leave a message and we will get back to your daytime phone number or
your email address as soon as possible. Our phone support number is
available Monday to Fridays 10:30 a.m. to 4:00 p.m. Pacific Time. We
would also be interested in receiving any comments or ideas on
improving the Snowpro Plus+ Softare. |
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Support
Menu
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Annual Support
Maintenance Plan
Current free Support and Maintenance Release
Upgrades for Snowpro Plus+ software is valid for 60 days from date of
purchase.
To continue support and to obtain Annual
Maintenance Release Upgrades requires you to join our Annual Support
Program.
Click
here for details.
Current
Release Download Link Here
Annual
Support Users Click Here to download the updated version
(Note
that a Userid and Password is required to access this file)
Current Demo Download
Link
Here
Click Here
to download the Demo Version.
(You must supply name, email address, and phone
number
information)
Current
Maintenance Release
Snowpro Plus+ Release
2008.4.20 - April 2008
Support Notes
Snowpro Plus+ Release 2008.4.20
April 2008
is the current software release and requires the Annual Support Plan to
obtain the software. Annual Support Users can Click Here
to download the updated version.
New in
This Release
- Converted
to Code Gear Delphi 2007 Compiler providing Vista and Internet
Support.
- Help
System converted from WinHelp to HTML Help format, Vista only
supports HTML Help by design.
(Note Menu option Help on Help is no longer supported)
- New
Installer Inno 5.2.3 used provides better install support.
- (Ref#628)
Add drop down to list all translation .slt files. All translation files
defined will now show up in dropdown list on the translation menu.
- Updated
Online Help and User Manual. Both updated with current new features and
fixes.
- Added
(non-standard) single dot symbols for Dry Water Content and Fist Hand
Hardness. In previous versions these were blank and it was
difficult to differentiate between the symbols on the graph or not. Now
you can enable this in preferences on the Layers tab to show a
small dot on the graph to show the symbols are on the graph.
Fixes
in This Release
- (Ref#618) Precip field does not behave correctly when
selecting.Reworked, Fixed.
- (Ref#620) Change to Sky Condition Picklist - Obscured.
Spelling Corrected, Fixed.
- (Ref#621) Fix Bottom of pit calcs - Was not working, Fixed.
- (Ref#946) Air Temperature date says 40 is okay but only
allows up 30. Range corrected to -80 to + 40 Celcius, Fixed.
- (Ref#947 Altitude error messages to deal with translations.
Metres and Feet in dropdown can now be translated, Fixed.
- (Ref#948) Crystal Form size box is too small. This was not
a bug but some clients found that entering 1.0-3.5 would not
be displayed. This is configurable in preferences by using a
smaller font. Reworked default font sizes in preferences to
manage this better by default.
- (Ref#957) Toolbox Snow Temp colour not correct on start,
Fixed.
Previous
Releases
Click here for older
release information
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Problem and
Suggestion Report
We
can only provide support to Registered Users with a valid Software
Serial#.
Fill in
the Problem Report then click on Submit button. You may also fill out
the report, print it mail it to the following address:
Gasman
Industries Ltd.,
3318
Wascana Street,
Victoria,
B.C. Canada V8Z 3T8
Phone:
+1-250-881-4117
PLEASE NOTE: Due
to excessive spam using this form by automated systems, you will now be
required
to enter the Vallidation Code listed below
into the line to ensure a person is submitting this form. If this
is
not done then the form will be automatically deleted by our mail system.
