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 		 New Features, known bugs and tips for individual software products are listed below in each section. If you encounter a problem, please submit an on-line Problem Report or call our support number at +1-250-881-4117. If our phones are busy, leave a message and we will get back to your daytime phone number or your email address as soon as possible. Our phone support number is available Monday to Fridays 10:00 a.m. to 4:00 p.m. Pacific Time. We would also be interested in receiving any comments or ideas on improving the Snowpro Plus+ Software.

Support Menu 

Annual Support Maintenance Plan

Snowpro Plus+ is sold on an annual subscription basis. The software contains an automatic update feature which
will keep the software up to the current release whenever improvements or fixes are done. The subscription includes support during
the subscription basis.  Click here for more details.

All support is now included with our Annual Subscription Program. Contact us for more details.

Download Here

Subscription Users: Click here to download the current release (Requires valid subscription to install and run)
Click here to download the Snowpro Plus+ Trial/Demo Version

New Releases

R2011.03.30 (March 2011)

New In This Release

Click here for detailed information on New Features
    1. New photo attachment to the profile which allows you to attach and display a bitmap file.
    2. New export all profile data to a .CSV format file allowing you to easily open profile data in MS-Excel or other applications
    3. New option in preferences that allows you to set the graph to either left or centre when in full screen window
    4. 2 New fields: Wind Loading and Notable checkboxes added to main graph
    5. For new installs the (data) sample and bitmap folders has been moved out of the application install folder to the "Common Application Data" folder. 
    6. The Log (F9) window is now sizeable and can can remain open on the profile while editing other data.
    7. When a profile is exported to a bitmap/graphic file you now have the option to immediately display the exported file using  the default Windows viewer for that graphic file type
    8. The current profile, bitmap, text, and language folders are now displayed on the Help, About menu dialog   
    9. All profile names are now shown on the bottom of the main menu "Windows" menu option with the current one checkmarked.
    10. When tiling multiple profiles you can now tile with strategy either horizontal or vertical
    11. We are simultaneously releasing a 15 day free Snowpro Plus+ Trial which is exactly the same in features.

    Fixes In This Release

    1. #053 Export to XML File on right click pop up menu is obsolete - option removed
    2. #059 Corrected spelling of "Sudden Planner" to "Sudden Planer" in grain form descriptions
    3. #148 Layer comments is incorrectly showing up when LO/HI set - fixed
    4. #153 An extra height # is printed on bottom X Axis - removed
    5. #155 Tidied up Printed Graph, layer lines are no long clipped by grainforms
    6. #158 Title1 entry field highlight not working when selected - fixed
    7. #161 The surface and bottom density entry boxes would sometimes be hidden depending on graph scale - fixed
    8. #162 The grain symbols were tidied up a bit for placement, size, and style to improve readability and printing
    9. #170 On menu option "Window, Minimize All" When selected the profile icons will no longer show on the bottom of  the Graph Desktop but be hidden.
      Previously these were grouped on the bottom of the graph.
      To view select  "Windows, Minimize All" again to uncheck the feature.
    10. #176 On printed graph left boundary was not quite aligned with top and bottom boxes - fixed
    11. #180 In the Snow Temp Table dialog the temperature scale did not always reset to a scale that would show the lowest snow temperature - fixed.
    12. #183 Toolbox name and icon not showing up on top of toolbox dialog - fixed

         The User Manual and Online Help are currently going through revision to update recent new features and
         to update the images. This will be included in the next automatic maintenance release.

    Previous Releases 

    Click here for older release information

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    Problem and Suggestion Report

    We can only provide support to Registered Users with a valid Software Serial Number and Subscription Id.
    Fill in the Problem Report then click on Submit button. You may also fill out the report, print it mail it to the following address:

    Gasman Industries Ltd.,
    3318 Wascana Street,
    Victoria, B.C. Canada V8Z 3T8
    Phone: +1-250-881-4117
    Gasman Email Support

    PLEASE NOTE: Due to excessive spam using this form by automated systems, you will now be required 
    to enter the Vallidation Code listed below into the line to ensure a person is submitting this form. If this
    is not done then the form will be automatically deleted by our mail system.

    Your Real Name:
    Company Name: 
    Street Address:
    City:
    Prov/State:
    Country:
    Postal/Zip Code:
    Telephone/Fax:
    Email:
    Software:  See About menu option for version#
    Software Serial#:
    PC Model/CPU:
    Memory Size:
    Operating System:
    Printer Model:
    Validation Code:    Enter Validation Code Here

    Problem Description: 


     Enter validation code
    Click Submit to send form
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    This page last updated 2012/05/18.